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This Privacy Policy describes how Doctrz Products and its affiliates (collectively "Doctrz Products", we, our, us) collect, use, share, protect or otherwise process your information/personal data through our website http://www.doctrzproducts.com (hereinafter referred to as Platform).

Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India.

By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions, and agree to be governed by the laws of India, including but not limited to the laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.

Collection

We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship. This includes, but is not limited to, name, date of birth, address, phone number, email ID, payment information, biometric data, etc., in accordance with applicable laws. You may choose not to provide certain information by not using specific services.

We may also collect your behavioral data, transaction history, and preferences while interacting with the Platform. In cases where third parties collect your data (e.g., payment providers), their policies will apply, and we are not responsible for those.

If you receive suspicious calls/emails requesting sensitive information, please report them to the appropriate authorities immediately.

Usage

Your personal data is used to:

• Provide requested services

• Fulfill orders and enhance customer experience

• Troubleshoot problems and resolve disputes

• Conduct research, marketing, and surveys

• Enforce terms and protect against fraud or other crimes

You have the option to opt out of marketing uses.

Sharing

We may share your data within Doctrz Products group entities, affiliates, sellers, service providers, logistics partners, etc., for service fulfillment, legal compliance, or promotional purposes. Disclosures to law enforcement or regulatory bodies may occur when required.

Security Precautions

We use reasonable security practices to protect your data but cannot guarantee absolute security due to inherent risks of online data transmission. You are responsible for safeguarding your login credentials.

Data Deletion and Retention

You may delete your account via your profile or request it via our contact information. We may retain your data if necessary for legal, service, or anti-fraud purposes. Anonymized data may be retained for analytics.

Your Rights

You may access, rectify, and update your personal data through the Platform’s features.

Consent

By using the Platform, you consent to the collection and processing of your data by Doctrz Products and its affiliates, partners, etc. You may withdraw consent by contacting our Grievance Officer with the subject "Withdrawal of consent for processing personal data". Note that withdrawal may limit your access to certain services.

Changes to this Privacy Policy

We may periodically update this Privacy Policy. You are advised to review it regularly. Where legally required, we will notify you of significant updates.